why did i buy a mac?

Seriously.. where's the care in Applecare?

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I've been a mac user ever since they first released the andonized aluminium G4 powerbooks with OSX preinstalled (so coming up on 5 years...). I love my macs, i convert my friends, i bitch about windows... etc.

However, my global "warranty" really gets me worked up. I have just bought a Core 2 macbook and taken my previous macbook to the apple shop here in Barcelona to be repaired. It has a crack in the case where my wrists rest, and also the CD drive is being obstructed by something.. i can't get disks to go in.. super!

So, after arguing with the guy (in my broken spanish) I finally get it logged for service.. he tells me it could take a month.. i laugh.. he says he's serious. Anyhow, they fixed it in about 3 days... great! So why am i complaining? The fixed the case (new bottom case assembly) and they replaced the SuperDrive... I was like.. hrm.. could have sworn it was a problem with the casing not the drive.. but whatever. So i get home, and disks still don't go into the machine. ARGH! So i go back the next day, with a CD and show the guy in the shop - and it works? wtf? I apologise, feeling stupid and head home to reinstall OSX.. and the DVD wont fit.. which is when i realise that DVDs are in fact thicker than CDs. So, the following Monday, back to the shop, only to be told they can fix it.. but it wont be ready until the 26th of this month.. because they're closing for holidays! The dude was nice, he suggested i bring it back on the 26th and get it done then... which would be fine.. except the warranty ends on the 11th... argh! So when i explained this, he agreed that the best option was to leave it there for 3 weeks.

Anyone wanna place bets on whether they try to tell me it's out of warranty when i go to pick it up? pah.

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